Borrowing Information in español, русский Fines & Fees Information in espanol, русский Add new comment Comments Freeze How can I suspend a hold until a future date? And what happens if I check the Freeze box next to a hold? reply Freeze Hi Virginia--if you click the "freeze" box next to a hold and then "update list," it will freeze (suspend) the item(s) selected for 8 months. You can uncheck the box to unfreeze them when you are ready. Staff can also help you out with that at any branch, or at 303-542-7279. Let us know if you have any other questions. Thanks! reply LOST LIBRARY CARD I LOST MY LIBRARY CARD AND HAVEN'T USE IT FOR YEARS DID I NEED TO APPLY FOR A NEW CARD OR I 'M AVAILABLE TO SEARCH FOR MY RECORD. I'M LISTING MY INFORMATION BELOW TO SEE IF YOU'RE AVAILABLE TO OULL MY RECORD. THANK YOU reply Lost Library Card Hi Martha, Visit your favorite library (http://arapahoelibraries.org/locations) to get a new card and to update your account. Give us a call if you need more information: 303-LIBRARY (303-542-7279). Thanks! reply renewal How many times can I renew a book? reply renewal Hi Alanna, if borrowing a book within the district, you may renew the book up to three times as long as there are no current holds on the book. However, interlibrary loans do not allow renewals and Prospector loans only allow one renewal. Further information about renewals is available here: http://arapahoelibraries.org/learn-about-borrowing. Thanks! reply creating a logon to renew a book checked out There aren't clear instructions regarding how to create a logon or how to logon. I have tried 60 times to logon using my name and library card number. It states there is an error. I spelled my name as it shows on my ID I provided. And I have the card and entered it without spaces. What more do I have to do? Let me know. Thanks! Deb C. reply creating a login Hi Deb, Thanks for letting us know that you're having issues. Please give us a call at 303-LIBRARY (303-542-7279) or use this form to let us know your library card number so we can troubleshoot with your account: http://arapahoelibraries.org/question-about-my-account and contact you personally. Thank you! reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Homepage Subject Comment * Notify me when new comments are posted All comments Replies to my comment Word verification * (verify using audio) Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.