It's easy! Use the Ask a Librarian, opens a new window form to tell us what you'd like help with, and we'll contact you as soon as possible.
You can find this form by clicking on "Help" at the top of the screen, then "Ask a Librarian."
Virtual Library & Research FAQs
-
General Questions
-
Virtual Library
You can find eBooks and other downloadable content by visiting our Virtual Library, opens a new window page located under the "Browse the Library" tab. You can also check out eBooks and eAudiobooks directly through the catalog.
Let us help!
- Check out a tutorial video from Niche Academy, opens a new window.
- Fill out the Ask a Librarian form to get personalized help from a knowledgeable librarian.
- Talk with a Technology Specialist.
Still have questions? Contact us, opens a new window.
Some content may be returned early, but it varies based on the service you're using.
Find out how to return Overdrive titles, opens a new window. Kindle books from Overdrive may be returned early through Amazon.
For hoopla titles, you can click the 'Return Now' button located at the bottom of the title on the title information page. Use this to manage your device storage and remove content you are finished with. Please note that returning a title early does not give users additional borrows for that month.
Visit the Virtual Library page, opens a new window to find links to different library services and read more on their sites. Contact us, opens a new window if you'd like help.
Some publishers do not offer eBooks to libraries or do not offer eBook versions of new titles to libraries. The same applies to eAudiobooks.
-
Research
As an Arapahoe Libraries card holder, you have access to many subscription services. Look under "Research" on the main navigation bar to find resources by subject, or go to the complete list, opens a new window of online research tools.
Let us help!
- Check out a tutorial video from Niche Academy, opens a new window.
- Fill out the Ask a Librarian, opens a new window form to get personalized help from a knowledgeable librarian.
- Talk with a Technology Specialist.
Still have questions? Contact us, opens a new window.
-
OverDrive & Libby
OverDrive has one of the largest collections of digital media. Watch this tutorial video, opens a new window to learn more or visit their website for help getting started, opens a new window.
- Get the Libby by OverDrive mobile app, opens a new window
- Find out how to return OverDrive titles, opens a new window
- Learn more about the deliver later feature for holds, opens a new window
- Need more help? Contact OverDrive Support, opens a new window
- Get the OverDrive Nook App, opens a new window to download directly to your Nook
Still have questions? Contact us.
-
hoopla
hoopla features hundreds of thousands of titles, all accessible from your computer or mobile device. Watch this tutorial video, opens a new window to get started.
Still have questions? Contact us, opens a new window.
Arapahoe Libraries has a daily budget that limits the total number of hoopla titles that can be borrowed by all patrons. Once the daily limit has been reached a message will appear regardless of whether you have used your individual monthly allowance of 20 checkouts. When you see this message, you will not be able to borrow any titles from hoopla until the daily reset occurs at midnight. Generally, the earlier in the day you access your hoopla account, the more likely you will succeed in checking out your desired title.
-
Kanopy
Kanopy offers over 30,000 award-winning indie and foreign films, documentaries, classic movies and educational courses to stream on most any device! Watch this tutorial video, opens a new window to get started.
Patrons get 40 tickets per month. Kanopy is available on iOS, Android, Apple TV, Roku and Chromecast. If you need help downloading the app or streaming videos, check out their help page, opens a new window.
Still have questions? Contact us, opens a new window.
-
LinkedIn Learning
LinkedIn Learning is an online learning platform that can help you learn business, software, technology and creative skills to achieve personal and professional goals.
- Watch this tutorial video, opens a new window to get started
- Visit their support page, opens a new window
Still have questions? Contact us, opens a new window.