TECHNOLOGY HELP

TECHNOLOGY HELP

Help us improve our service! Take a short survey and tell us what times and locations are most convenient and how we can best assist you.

NEED TECHNOLOGY HELP?

Want to learn how to use the library's digital resources? Have questions about your computer or smart phone? Need help troubleshooting a device? A Technology Specialist can help!

IN-BRANCH HELP

Technology Specialists are at Eloise May and Smoky Hill Libraries on

  • Monday–Friday: 3–7 pm
  • Saturday–Sunday: 1–5 pm

Other libraries vary in availability. Call 303-LIBRARY (303-542-7279) to find walk-in technology help at a library near you.

ASK A LIBRARIAN

Schedule an appointment for technology help through our Ask a Librarian service if a Technology Specialist is unavailable.

TECH TIPS

Wireless Printing

Print your documents without using a library computer with our wireless printing service!

Downloadable Content

Learn how to stream and download books, music, movies and more with the best card in your wallet!

Pause Holds

Let's find out about pausing holds, a feature in your account you can use to keep your hold on an item until you are ready for it.

TECHNOLOGY SPECIALISTS

Our goal is to empower you in the world of technology. A Technology Specialist can help with laptops, smart phones, tablets and more!

WHAT KIND OF HELP CAN THE TECHNOLOGY SPECIALISTS PROVIDE?

We can help you learn and troubleshoot all sorts of devices such as laptops, smartphones and tablets, and give suggestions on a variety of tech questions. Learn how to use the library's digital resources, 3D printers, creative spaces, digitization stations and other technologies when you work alongside a Technology Specialist.

ARE THERE LIMITS TO THE TECH HELP YOU PROVIDE?

Our role is to teach you how to use technology effectively. Though we can't provide computer repair services, we can help you find somewhere that does!

CAN I GET TECH HELP OVER THE PHONE?

The Technology Specialist team does not provide help over the phone, and some issues are easier to solve in person. Contact us with questions or call us at 303-LIBRARY (303-542-7279) and we will point you in the right direction.

DO YOU HAVE ONLINE TECHNOLOGY HELP RESOURCES?

Yes! We have many online resources to help you learn various technologies. Check them out here. Additionally, for help with our eBooks and other eResources, we recommend NicheAcademy.

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