TECHNOLOGY HELP

WHO WE ARE

Our goal is to empower you in the world of technology.
A Technology Specialist can help you learn and troubleshoot all sorts of devices such as laptops, smartphones and tablets, and they can answer a wide variety of tech questions.

CONTACT US

IN-PERSON

Tech help is available in-person at most library locations a few days per week.

303-542-7279

Call to see if tech help is available at your library on the day of your visit.

EMAIL

Ask a question and a Tech Specialist will answer by email.

"*" indicates required fields

Name*

Email Address*

Your Question*

This form is protected by reCAPTCHA

If you require an alternate submission method, please contact us.

This field is for validation purposes and should be left unchanged.

This information will be submitted via email. .

CHAT ONLINE

Ask a tech question by chat.

Your browser does not support inline iframes. <a href="https://arapahoelibs.libcal.com/hours/" class="c-link--secondary" data-analytics='[{"event":"bc.outboundLinkClick","payload":{"gtmCategory":"v2-page-interactions","gtmAction":"v2-outbound-link-click","gtmLabel":"https:\/\/arapahoelibs.libcal.com\/hours\/","gtmValue":1,"gtmContentType":"","gtmContainerName":"","gtmContentCreator":"","gtmCreatorType":"","gtmCardTitle":""}}]'>Visit Chat with Us.</a>

We're not robots, promise.

FAQs

You can find eBooks and other downloadable content by visiting our Virtual Library, opens a new window page located under the "Browse the Library" tab. You can also check out eBooks and eAudiobooks directly through the catalog.
Let us help!
- Check out a tutorial video from Niche Academy, opens a new window.
- Fill out the Ask a Librarian form to get personalized help from a knowledgeable librarian.
- Talk with a Technology Specialist.
Still have questions? Contact us, opens a new window.
Some content may be returned early, but it varies based on the service you're using.

Find out how to return Overdrive titles, opens a new window. Kindle books from Overdrive may be returned early through Amazon.

For hoopla titles, you can click the 'Return Now' button located at the bottom of the title on the title information page. Use this to manage your device storage and remove content you are finished with. Please note that returning a title early does not give users additional borrows for that month.

Visit the Virtual Library page, opens a new window to find links to different library services and read more on their sites. Contact us, opens a new window if you'd like help.
OverDrive has one of the largest collections of digital media. Watch this tutorial video, opens a new window to learn more or visit their website for help getting started, opens a new window.
- Get the Libby by OverDrive mobile app, opens a new window
- Find out how to return OverDrive titles, opens a new window
- Learn more about the deliver later feature for holds, opens a new window
- Need more help? Contact OverDrive Support, opens a new window
- Get the OverDrive Nook App, opens a new window to download directly to your Nook
Still have questions? Contact us.
hoopla features hundreds of thousands of titles, all accessible from your computer or mobile device. Watch this tutorial video, opens a new window to get started.

Still have questions? Contact us, opens a new window.