FAQs

Typically, items checkout for 3 weeks at a time. If there is no one on hold, you are able to renew it like a normal library item.

1. Scan or enter your library card number and enter your PIN.
2. Open the door to browse.
3. Remove your selected items and close kiosk door. (Removing items and closing the door automatically checks items out.)
4. Choose a print or emailed receipt.

We sure do! You’ll find virtual events on a variety of topics for all ages. Registration is usually required for these events.

The Makerspace is currently open by appointment only. We are offering reservations on select stations, and Glowforge laser-cut appointments.

Arapahoe Libraries' digital media stations and the Forum Theater are also open for reservations.

The recording studios are not currently available to use. Check back for updates or contact us for more information. 

Computers are available for use in 30-minute time blocks during library open hours on a first-come, first-served basis. Time can be extended if no one is waiting to use a computer.

There is a replacement fee for items that are lost or broken.

Yes, you can use your alternate ID to access the Lending Machine.

• Network name: LibraryPublicWiFi
• No password needed 

Located in the Castlewood Library, the Makerspace is a free community workspace that provides tools and technology to facilitate DIY projects, skill-building, prototype development, and creative exploration. Find out more at the Makerspace page.

Study and meeting room reservations can be made up to 60 days in advance. 

Reserve a room online or call 303-LIBRARY (303-542-7279).

Prospector
Check Prospector to find the item in other libraries in Colorado and Wyoming. You can use your Arapahoe Libraries card to place holds on and check out Prospector items.

Interlibrary Loan
Let us find it at another library. Read the Interlibrary Loan Policy to learn more. You can email us or call 303-LIBRARY (303- 542-7279) with questions.

Suggest a Purchase
Still can't find it? Ask us to find or purchase it with this online request form in our classic catalog.

Contact Us
Still have questions? Ask us!

At this time, we have chosen to include items in our Library of Things that do not require deep cleaning in between checkouts.

Currently the Lending Machine instructions are only available in English.

When placing a hold on an item on our website, you can select a locker as your hold pickup location.

If you have single-click holds set up for your online account, you will need to update your hold preferences to see the lockers as hold options. Contact us if you need help.

We'll be sure to let you know with a notification (by email, text or phone) when your hold(s) is ready. Find out how to sign up for text alerts, or contact us for help changing your notification preference.

You can also log in to your library account to check the status of your holds. Holds that are ready for pick up will display with a green "Ready" button.

From inspiration to project consultations, we offer a variety of tools, techniques, and classes that will help you gain new skills, knowledge, and the confidence you need to execute any project. Visit the Makerspace Page for more information on equipment, hours, and how to get started.

Arapahoe Libraries items may be returned to any of our libraries. Book drops are open 24/7. Items that do not fit into a book drop can be returned inside a library.

The Arapahoe Library District provides free access to internet computers for all ages. These computers comply with the internet safety requirements outlined in the Children's Internet Protection Act (CIPA) and the Colorado State Law on Internet Protection in Public Libraries (CRS 24-90-601 etc.).

Please be aware that no filtering system is infallible and the Arapahoe Library District does not assume any responsibility for the accuracy of its internet filters.

We are always willing to work in partnership with you to help guide your child in the safe use of the internet. Library staff can direct you to child-appropriate websites and help you find resources with tips for parents and children on how to surf the web safely. Please remember that ultimately, you are responsible for your child's use of the internet in the library.

Read more about our internet policies on our Privacy Guidelines page.

The current state of movie and TV publishing is changing and this is causing an effect on the Arapahoe Libraries collection and why you may not see some titles, or your DVD holds could change.

Learn more about changing availability of DVDs at the library.

Please login to your account, select "My Library Dashboard" from your dropdown menu and "Submit a Suggestion" on the left hand side!

Patrons can check out available Chromebook laptop computers from library locations. You can place a hold on a Chromebook using your library card using the Arapahoe Libraries catalog.

Library Kiosks can only be browsed in person.

Once you've been notified that an item is ready for pickup from a locker, or have checked your online account to see that an item is ready, you can head to the library. Lockers are located near the front doors.

Make sure to bring your library card—both your regular card and the keychain versions will work. The system cannot look you up by name, but you can type in your library card number.

Once your card number and PIN have been entered, the screen will briefly show a list of titles that are ready for you and the correct locker will open automatically. If you have items in more that one locker, a "NEXT" option will appear on the screen. Once you have removed all your items you will select "FINISH" to end your transaction.

Items in lockers have already been checked out to you, so you're ready to enjoy your materials!

The pick up period for the holds lockers is 7 days. 

We'll be sure to let you know with a notification (by email, text or phone) when your hold(s) is ready. Find out how to sign up for text alerts, or contact us for help changing your notification preference.

You can also log in to your library account to check the status of your holds. Holds that are ready for pick up will display with a green "Ready" button.

The Exploration Pass can be found on the Explore Colorado page, which can be found under "Services" on the main navigation bar. 

Library Chromebook laptop computers have built-in internet access, therefore, no Wi-Fi or hotspot is needed.

You will be notified via the notice preference you have set in your account, which could be email, text, phone or none. You can also manage your account and checked out items by logging into your online account.

Holds lockers are available 24/7, so you can pick up items when it's convenient for you during your seven-day pickup window.

Depending on the size of the items, three to six items fit in one locker. If your items do not fit inside one locker, multiple lockers will be used.

If you have items in more that one locker, a "NEXT" option will appear on the screen. Once you have retrieved all your items you will select "FINISH" to end your transaction.

The total number of items that can be checked out per library card is 100. Learn about borrowing. 

You can find eBooks and other downloadable content by visiting our Virtual Library page located under the "Browse the Library" tab. You can also check out eBooks and eAudiobooks directly through the catalog.

Let us help!

Some content may be returned early, but it varies based on the service you're using. 

Find out how to return Overdrive titles. Kindle books from Overdrive may be returned early through Amazon.

For hoopla titles, you can click the 'Return Now' button located at the bottom of the title on the title information page. Use this to manage your device storage and remove content you are finished with. Please note that returning a title early does not give users additional borrows for that month.

Visit the Virtual Library page to find links to different library services and read more on their sites. Contact us if you'd like help.

Holds cannot be picked up from Lending Machines.

Call 303-LIBRARY (303-542-7279) for help making a reservation.

This is a possibility. If items are available in multiple lockers, a "NEXT" option will appear on the screen. Once you have retrieved all your items you will select "FINISH" to end your transaction. 

No, we do not accept returns in the lockers. Please use book drops for returns.

A Digital Media Station is a space with equipment for you to convert your old media to a digital format or create new digital media.

OverDrive has one of the largest collections of digital media. Watch this tutorial video to learn more or visit their website for help getting started.

• Get the Libby by OverDrive mobile app
• Find out how to return OverDrive titles
• Learn more about the deliver later feature for holds
• Need more help? Contact OverDrive Support
• Get the OverDrive Nook App to download directly to your Nook

Still have questions? Contact us.

Interlibrary Loan is a service through which the Arapahoe Library District borrows materials not available at its libraries from other libraries in the United States or internationally to meet the information needs of the community. Read our policy on Interlibrary Loans to learn more or request an Interlibrary Loan. Patrons can submit up to 5 requests for Interlibrary Loans each week.

See technology available to borrow in the catalog or visit the Technology Help page to explore all the resources the library has to offer!

Learn about borrowing to see the length of time technology checks out for. The total number of items that can be checked out per library card is 100. This includes technology.

Visit the Learn English portion of the Immigrant & Language Services page for dates and times for online English classes offered through The Learning Source. 

Still have questions? Contact us!

Classes are typically offered 2 semesters per year. Late August–December and January–May. Classes meet twice a week. There are no classes offered during the summer.

Visit the Learn English portion of the Immigrant & Language Services page for dates and times for online English classes offered through The Learning Source. 

A 3D printer is a machine that creates a physical object based on digital renderings by "printing" layers upon layers with filament. Every Arapahoe Libraries location has a 3D printer, so come discover this fascinating technology! 

These are cooperative services that allow patrons to search for and check out materials from libraries outside of Arapahoe County. You can use your Arapahoe Libraries card to place holds on and check out these materials.

Prospector
Prospector is a service that allows users to borrow items from academic, public and special libraries in Colorado and Wyoming, providing access to 30 million books, journals, DVDs, CDs and other materials. Requested materials will be delivered to the Arapahoe Library you choose, typically within 7–10 days.

Still have questions? Contact us.

We'd love to help you get a card!

Sign up for an eCard online or visit one of our eight locations with a valid photo ID and proof of address.

Every card-carrying member of Arapahoe Libraries is a Very Important Patron. We can't wait to meet you!

Prospector holds typically take 7-10 days to be ready for check out.

Your Interlibrary Loan requests can be found in the Classic Catalog. There is a link for the Classic Catalog under "Info" at the bottom of any page.

• Staff can help you sign up at the library.
• Call 303-LIBRARY (303-542-7279) to have a staff member help you sign up over the phone or Contact Us to receive help online.
• If you use the Classic Catalog, you can select "Modify Personal Information" within your account and choose "Notice Preference." Update this preference using a phone number that can receive text messages.

You can check out as many items as you like as long as it does not go over your checkout limit. Learn more about borrowing.

Koelbel and Smoky Hill Libraries have a cafe where you can enjoy a snack or coffee. 

hoopla features hundreds of thousands of titles, all accessible from your computer or mobile device. Watch this tutorial video to get started.

Still have questions? Contact us.

Eligible items will automatically renew 2 days before the due date as long as there are no holds placed on them by other patrons. Find our more about auto-renewals here.

To manually renew books, CDs, DVDs and other materials, log in to your account and go to My Borrowing. Under each item you have checked out, you will see a "Renew" button in the lower right. Be aware that you may not be able to renew an item if other patrons are waiting to borrow it.

Need some help? Contact us!

Tech you've checked out should be returned directly to staff and not to an inside or outside bookdrop. Technology placed in a bookdrop will result in a $15 fee.  

It is the patron’s responsibility to remove personal content from all devices before returning them. If you need assistance, please see a staff member.

Tech may be returned to any Arapahoe Library.

Classes are currently being offered online.

Visit the Learn English portion of the Immigrant & Language Services page for dates and times for online English classes offered through The Learning Source. 

We invest in emerging technologies to give you the chance to interact and learn about them in an environment that is objective and free of a sales pitch. Read our Technology Mission Statement for the whole story.

Yes! Visit the 3D Printing page for more information on how to design your own 3D print. Fill out the form on this page to request a print.

You can contact a technology specialist if you'd like help getting started. 

We'd love to help you get a library card no matter your age!

If you are under 18 and apply for a card online, you will receive a temporary card that can be brought into a library location to convert to a full-service card. Parents or guardians will be notified by mail if they are not present when a minor receives a physical card. Parents/guardians are responsible for library materials borrowed by a minor.

We issue Colorado Library cards to any Colorado resident with a photo ID and proof of address. Once you're in, you're family and you'll have all the same benefits as our local patrons.

Temporary resident cards are available to those visiting from outside Colorado and to patrons in temporary housing, including homeless shelters or rehabilitation facilities.

Visit any Arapahoe Libraries location to get started or you can sign up for an eCard online.

Contact us if you'd like help.

Fees can be paid by cash, check or credit card at any library.

You can also pay by credit card through your online account. To pay fees online, log in to your account and under "My Borrowing" click on "Fees." Please call us at 303-LIBRARY (303-542-7279) or contact us if you need help.

Unfortunately, we cannot accept replacement copies of lost materials. Learn more about fines and fees.

The total number of items that can be placed on hold is 100. Multiple holds cannot be placed on the same item.

• VHS tapes → DVD or digital file
• 8mm/Super 8 film → digital file (MP4)
• Vinyl records (33, 45, or 78 rpm) → CD or digital file
• 8mm, Hi8 and Digital8 camcorder tapes → DVD or digital file
• VHS-C tapes → DVD or digital file
• Audio cassette tapes → CD or digital file
• 35mm slides → digital file
• Negatives → digital file
• Old photos → digital file

If you would like assistance, please schedule an appointment with a librarian.

Reserve a time online to use a Digital Media Station at Eloise May, Kelver, Koelbel, Sheridan, Smoky Hill or Southglenn Libraries, or call 303-LIBRARY(303-542-7279) to make a reservation. Visit the Digital Media Station page for more information.

Some equipment can work with different media if you bring your own player. Discuss your project with a librarian to find out.

If we can't help you digitize the format you have, we can help you find someone in the area who can.

If you'll be converting media, bring your old media and something to store the digital files on. A flash drive of 16 GB should suffice for most projects.

If you're bringing CDs and DVDs, bring a few more than you think you'll need just in case. If you subscribe to Cloud storage, this is also an option.

The owning library sets the loan period. The due date will be on the item label.

Normally it takes two to six weeks but this can vary based on the availability of the item. We’ll let you know if we are unable to obtain the item for you.

• FEES – sent every time a fee is added to your account
• HOLDS – sent when a hold is ready for pick up
• RENEW – sent two days before the due date, with an option to renew if possible
• OVERDUE – sent when an item is 14 days past the due date
• ANNOUNCEMENTS – brief communications from ALD about closures, programs, etc.

Note: In order to save space, the lengths of the titles are limited to 25 characters, which should be enough for you to recognize the item.

Due dates are three weeks from checkout, and items will automatically renew up to three times if they are not on hold.

The check out function of the mobile app does not work with items from other libraries. 

You can reserve a Digital Media Station for up to 3 hours per day.

Digital Media Station computers offer Adobe Creative Cloud, VLC Media Player, iTunes, Audacity, Roxio Easy CD & DVD Burning, Handbrake, Adobe Acrobat DC, EZ Vinyl Tape Converter,ElGato Video Capture, Epson Scan.

Items will be renewed if they have no holds by other patrons. Most items may be renewed up to 3 times.

It's easy! Just look under the "Events" tab on the main navigation bar. You can select events by age group, location or type of event using the filters on the left. Click here to view all upcoming events & classes.

Arapahoe Libraries has a daily budget that limits the total number of hoopla titles that can be borrowed by all patrons. Once the daily limit has been reached a message will appear regardless of whether you have used your individual monthly allowance of 20 checkouts. When you see this message, you will not be able to borrow any titles from hoopla until the daily reset occurs at midnight. Generally, the earlier in the day you access your hoopla account, the more likely you will succeed in checking out your desired title.

You can still check out materials, reserve a computer, and use other library services by showing an ID to allow staff to access your account.

You can also access your library card from our mobile app.

If you lose your Arapahoe Libraries card or key chain, please contact us as soon as possible. We can deactivate your account so no one else will be able to use it. You are responsible for all materials and fees checked out on your library card until its loss is reported.

To receive a replacement for you lost card, please visit any Arapahoe Library with a valid ID.

If your library card is damaged or broken, please bring it to any library and we'll replace it free of charge.

Every Arapahoe Library has a Prusa i3 MK3S+ and offers 3D printing services. Check out our 3D Printing Services for more information on how to get started.

It’s all free!

Audio and film media convert in real time. For instance, if your VHS tape is 90 minutes long, it will take 90 minutes to digitize.

Slides, negatives and photos take roughly one minute per image to digitize, but this estimate can vary widely based on your settings. 

For 8mm and Super 8 films the digitization time varies depending on the length of the reel. A 3-minute film reel takes approximately 20 minutes to digitize. A seven inch full reel of film can take between 3–4 hours to digitize. Ask a librarian about options when digitizing seven inch reels.

You can set up an appointment with a librarian to learn how to use the tools. If a Technology Specialist is at your library that day, they may also provide walk-in assistance.

While library materials will not accrue fines, a replacement cost will be assessed if an item is not returned within 40 days after its due date. Once the billed item is returned, the replacement cost will be waived.

*Replacement fees will not be charged for individual board books (standard policy applies to board book kits).

Thank you for considering a donation to Arapahoe Libraries!

We will accept the following items:

• Gently used books of all sorts—hardback fiction and nonfiction, paperbacks in good condition and children’s books
• DVDs and CDs
• Audiobooks
• Textbooks without writing or highlighting

We will not accept:

• Readers' Digest Condensed Books
• Encyclopedias
• Reference books (business books, travel books, medical books, etc.) over three years old
• Any items previously owned by other libraries
• Cassette tapes and vinyl records
• VHS tapes
• Empty cases for CDs, DVDs, etc.
• Magazines
• Technology or electronics
• Furniture (CD racks, book cases, etc.)

Before the due date, call 303-LIBRARY (303- 542-7279) to ask for renewal. We will contact the owning library to request an extension.

To suggest a purchase, ask us to add it to our collection by submitting a suggestion from the dashboard of your library account.

Published authors who would like Arapahoe Libraries to consider their book for purchase, please read our library purchasing guidelines.

Yes. If you do not want to receive a specific alert, send the keyword to stop the alert. For example, text FEES and you will not get an alert when a new fee is added to your account. Text FEES again and these alerts will resume.

You can return items to the Lending Machine by placing them on a shelf and closing the door. This automatically checks them back in. You may also return your items to any one of our eight library locations.

You bet! You can use your eCard with the ArapApp to check out materials, place holds and more.

With a temporary card you can access online resources, use library computers, check out up to 10 physical items and place up to 10 holds on physical items. 

If you would like a full-service card, please visit a library location with a photo ID and proof of address.

Items with holds, items that have reached their maximum number of renewals, Xpress items, magazines, reference materials, Interlibrary Loans and digital content will not auto-renew.

 or Most events at the library will require registration.

When you find an event and click on the title to see more details, you will see a box in the upper right that has a blue button for registration. 

You will then be prompted to login or enter your name and email to complete your registration.

If you need help, call 303-LIBRARY (303-542-7279) or contact us.

You can click on "Events" in the main navigation bar, then select "Authors & Speakers" from the "Event Type" filters.

Yes, we do! You can find a list of upcoming book clubs under the "Events" tab on the main navigation bar, then select "Book & Movie Clubs" from the filters under "Event Type." You can use the filters  to chose a location or age group to find a book club that's just right for you. If you need help, contact us.

Find resources for you bookclub including book club kits.

If you received a notice that your temporary card is expiring, you can come into a library location to provide whatever documentation is missing, usually proof of address. Contact us for help.

Arapahoe Library accounts are also deleted when they haven't been used to check out or access online resources in over 3 years and you have no fees on your account. But don't worry, you can get a new card and you'll be back in business!

To update you personal information you can:

• Visit any Arapahoe Library (check the Services Updates page to ensure libraries are open to the public)
• Call us at 303-LIBRARY (303-542-7279)
• Contact us online

If you'd like to update your address, we do request that you provide proof of address (or we will send you mail to verify the address you provide).

If you would like your art to be considered for exhibition, please view the Art Gallery page.

LinkedIn Learning is an online learning platform that can help you learn business, software, technology and creative skills to achieve personal and professional goals.

• Watch this tutorial video to get started
• Visit their support page

Still have questions? Contact us.

Kanopy offers over 30,000 award-winning indie and foreign films, documentaries, classic movies and educational courses to stream on most any device! Watch this tutorial video to get started.

Patrons get 40 tickets per month. Kanopy is available on iOS, Android, Apple TV, Roku and Chromecast. If you need help downloading the app or streaming videos, check out their help page. 

Still have questions? Contact us.

It's easy! Use the Ask a Librarian form to tell us what you'd like help with, and we'll contact you as soon as possible.

You can find this form by clicking on "Help" at the top of the screen, then "Ask a Librarian."

For personalized help fill out an Ask a Librarian form and we'll contact you as soon as possible. You can also contact a technology specialist to help with your questions and explore our online learning courses.

Most books, CDs, DVDs and magazines may be renewed up to 3 times if no one else has placed them on hold. Xpress items cannot be renewed.

Prospector items may be renewed 1 time (media items cannot be renewed) and Interlibrary Loans vary by lending library. 

Renewals for digital check outs and kits vary. Learn more about borrowing.

The loan period depends on the type of material. Learn about borrowing.

ELA classes are held twice a week for 15 weeks.

You can register online for an eCard to get instant access to digital library materials like eBooks, audiobooks and streaming videos, as well as online resources.

An eCard gives you all the same benefits as a physical library card. You'll be able to place holds, check out materials, use library computers, and use our mobile app. You can visit any library location to receive a phsical card if you choose.

You’ll be charged a fee for replacement of lost or damaged materials. Once paid for, the item belongs to you.

*Replacement fees will not be charged for individual board books (standard policy applies to board book kits). 

We will notify you when we receive your item request, when we have made a decision about purchasing or borrowing the item, and when the item is ready for you to pick up. We’ll also let you know if we are unable to obtain the item for you.

Find information on how to keep track of your borrowing history with this blog!

Click on "Events" on the main navigation bar, then use the filters on the left-hand side of the page to select "Storytimes" as the event type.

We cannot accept the following items:

• Readers' Digest Condensed Books
• Encyclopedias
• Reference books (travel books, medical books, etc.) over 3 years old
• Any items previously owned by other libraries
• Cassette tapes
• VHS tapes
• Empty cases for CDs, DVDs, etc.
• Magazines
• Furniture (CD racks, book cases, etc.)

The owning library has specified that the item is not to be taken out of the library. For your convenience, the item will be kept at the library desk. Ask a staff member for assistance and enjoy the item as often as you wish until the due date.

Not usually. We do not charge patrons for the service but some of the owning libraries do. But don’t worry: If there is a fee, we will contact you for approval before we borrow the item.

We cannot borrow: Rosetta Stone; any downloadable or streaming formats, such as eBooks and eAudiobooks (though we may decide to purchase electronic content); entire issues of journals and periodicals (we can obtain articles). Microfiche, microfilm and genealogy materials are challenging to obtain. Additionally, we will not borrow through Interlibrary Loan any item already in our collection. We will do our best to locate the requested item, though finding a library willing to lend it is not guaranteed.

You may submit up to 20 requests a month.

Find out how to create and use an Alternate ID. Ask a staff member or call 303-LIBRARY (303-542-7279) if you would like help.

The Lending Machine will only check in and check out Arapahoe Libraries items. Any items from Prospector or Interlibrary Loan should be returned to an Arapahoe Library location.

The total number of items that can be checked out per library card is 100, and you can have up to 100 holds. Learn more about borrowing. 

The Borrowing History feature on your account will not keep a list of items from other libraries such as those found through Prospector or Interlibrary Loan. It will also not show digital check outs such as eBooks or streaming video. Borrowing History will only track physical items borrowed from Arapahoe Libraries.

If you provided an email address when you signed up for a library card, you should already be receiving promotional emails about special events happening at the library. 

Update your library preferences to receive personalized emails for book recommendations, events near you and more.

It's as easy as filling out this Need Suggestions form! You can also browse our selection of staff picks.

We'd love to help with that. We offer LinkedIn Learning and Treehouse Web Development to help you learn coding on your time from the comfort of your home.

If you'd like personalized help from a librarian, please use our Ask a Librarian service.

Due to cataloging and processing requirements, we do not accept replacement items for lost or damaged material. Parents/guardians of children under the age of 18 are responsible for any items that may be damaged or lost by their child.

*Replacement fees will not be charged for individual board books (standard policy applies to board book kits). 

Published authors who would like Arapahoe Libraries to consider their book for purchase, please read our library purchasing guidelines.

That's great that you're interested in joining our team. Here are the current job openings and internship opportunities.  

Information about working for Arapahoe Libraries can be found anytime by looking at the bottom of our website under "Get Involved" and selecting "Careers at Arapahoe Libraries." Good luck!

As an Arapahoe Libraries card holder, you have access to many subscription services. Look under "Research" on the main navigation bar to find resources by subject, or go to the complete list of online research tools.

We offer Technology Help by phone, chat or email. You can visit the Technology Help page anytime for resources, tech tips and more. You can find this page under the Services menu at the top of any page, then under Technology column you'll find Technology Help.

Looking for help using your favorite library resource? Niche Academy has ready-to-use tutorials for resources such as OverDrive, Kanopy, hoopla and more.

Curious about the technology available through the library? Browse all the non-traditional items available to you.

You can search the catalog for terms like "new books," "new movies," "new music," etc. Once you have the results, you can use the filters on the left-hand side to select format, audience, language, rating and more.

You can use the Coming Soon page to scroll through the newest items as well. You can get to this page by clicking on "Browse the Library" in the main navigation, then in the "IN DEMAND" column you will see "Coming Soon."

 Let us help if you still have questions.

The software on computers available for public use includes:

• Adobe Acrobat Pro
• Edge Browser
• Google Chrome
• iTunes
• Microsoft Office Standard 2016 (PowerPoint, Word, Excel, OneNote, Publisher)
• Microsoft OneDrive
• VLC Media Player

For assistance, please call 303-LIBRARY (303-542-7279).

There are currently three Lending Machine locations inside Glendale Municipal Building, The Trails Recreation Center. You are welcome to visit the Lending Machine at these locations, free of charge.

If you would like to use The Trails Recreation Center services, there may be a charge. Please contact them for details and information.

Our library locations are spread throughout Arapahoe County.

Availability depends on the hours of operation of the businesses where Lending Machines are located.

If it cannot fit neatly into the Lending Machine, please return to an Arapahoe Library location.

The library and library staff will be unavailable after closing, but you will have access to your meeting room in addition to the restrooms.

All meetings must end by 10 pm. The building will be secured at 10:15 pm and an alarm will sound after that time if the doors are opened.

Library staff are not available after the library closes. For after-hours reservations, users should plan to be self-sufficient. After-hours reservations must begin at least 30 minutes prior to the library closing, so, you should plan to use that time to set up the room and ask any questions of staff.

The library will not be accessible after regular closing hours. You must check in with staff prior to the library closing to use meeting rooms after hours.

Some events are recorded and can be found on the Explore page. Check back often as new videos are added. 

Yes you can! You will need to update your hold preferences in your online account.

If you have single-click holds set up for your online account, you will need to turn those off in order to see the lockers as hold options.

Contact us if you need help!

We aren't able to guarantee a specific locker for picking up holds at this time. If you require further assistance, please use the option to pick up holds inside the library.

At this time, it is not possible to pick up Prospector holds at the Holds Lockers. You may pick up Prospector items from the hold shelf inside the library.

From the main screen of the lockers, you can select the option "English" to change the language to either Spanish or Russian.

Receipts are not available when picking up holds from the lockers. If you'd like a check out receipt, please select a library location for pickup.

Large items may not fit in the lockers. If an item is too large, staff will transfer the hold and you may pick it up from the hold shelf inside the library.

During normal business hours you can go inside the library to ask staff for help, contact us through the website or call 303-LIBRARY (303-542-7279).

It may take longer for your hold to become available since there is a limited number of lockers.

If you need your hold(s) quickly, please select a library location for pickup.

No, the lockers are not connected to the online catalog. You will need to use your library card number and PIN. You can scan your card or type in the number.

You don't need your physical library card, but you will need your card number and PIN. You can type these in on the screen.

No, the process for these items is different and they cannot be sent to the lockers. Once notified, you may pick up an Interlibrary Loan item from the hold shelf in the library.

Yes! Our mobile app is available to use on your iOS or Android device.

Download the ArapApp on the App Store or get it on Google Play, and start exploring the library from the palm of your hand. As always, if you'd like help Contact Us.

After you download ArapApp, you will need to enter your library username or barcode and your 4-digit PIN to login. This is the same information you would use to access your account on the website.

Please contact us if you'd like help.

The mobile app will allow you to do all of the following:

• Manage your account—check due dates, place holds, add items to your shelves, pay fees, etc.
• Search for an item in the library catalog
• Check out library materials or place them on your For Later shelf using the camera on your mobile device
• Check out and download eBooks and other digital materials
• Scan barcodes of materials you'd like to check for in the library collection using the camera on your mobile device
• View the newest items in the library collection
• and best of all...

The app also functions as your library card!

With the app open, you can tilt your phone to the side to display a digital version of your library card. This can be used for check out in any Arapahoe Library location. As long as you have your phone, you'll never be without your card again!

Arapahoe Libraries receives limited quantities of paper tax forms. Patrons can use the sites listed below for reference or to print their own federal forms and instructions. Library staff are unable to offer tax advice.

• For information on Form 1040, link to the Form 1040, Schedules 1-6 (with brief explanation of each), and the 1040 instructions (117 pages):
  • https://www.irs.gov/forms-pubs/about-form-1040

Library staff are unable to offer tax advice, but you can check out the Tax Resources page to find websites for tax information and tax preparation help.

You will receive a notice if you receive email notifications. (Phone notices are only for overdue and hold pickup notices). If you have signed up for our text message service, you will receive notice only for items that can't be renewed.

If you have more questions or would like to sign up for email notifications, we can help! Call 303-LIBRARY (303-542-7279) or fill out this form.

Prospector items will automatically renew if they are eligible. See borrowing guidelines for more info on what items are renewable.

Yes, you will still be able to renew online, by phone at 303-LIBRARY (303-542-7279), or in person.

No, all patrons are automatically signed up for auto-renewals.

If you have more questions or would like to sign up for email notifications, we can help! Call 303-LIBRARY (303-542-7279) or fill out this form.

We'd love to! Check out our Book Clubs section of the Books page for info on how to start a book club, the latest book club kits and recommended reads for your book club.

You can also look for possible book club selections on our Staff Picks page, or use the Need Suggestions form for personalized help. If you'd like to speak to someone about your book club, try our Ask a Librarian service. Have more questions? Contact us.

Check out this list of frequently asked questions about submitting an application. 

If you need assistance or have further questions, please call 303-LIBRARY (303-542-7279) or email apply@ald.lib.co.us. 

The classic catalog is the traditional interface for searching materials and account access. You will need to use the classic catalog for certain account features unavailable in the main catalog including:

• Viewing Interlibrary Loan items
• Creating or updating your alternate ID
• Exporting reading history or deleting individual items from reading history

It's our honor to welcome you to America and to Arapahoe Libraries. We have a Immigrant & Language Services page on our website just for you. You'll find resources to learn and practice English, to help with immigration and citizenship and much more.

Let us bring the library to you! Visit our Mobile Library Services page to find out about our library on wheels and how to have library materials delivered to your home.

We'd love to help with that! Take a look at our Genealogy Hub to see the websites, books and other resources available to you. You can also use our Ask a Librarian service to get personalized assistance.

Of course! Visit the Educator and Parent Support page to see the types of services we offer.

You can also find information on the online resources available for educators, websites for educational fun and homework help for students.

We do! Check out our Business Resources to explore options for your small business, or try the Career & Job page for help with job hunting, resumes and more. You can also use our Ask a Librarian service to get personalized assistance.

Yes! As an Arapahoe Libraries card holder, you have access to many subscription services. Look under "Research" on the main navigation bar then select "Online Learning Courses" to find a list of the resources we offer.

Yes you can! Look over this blog to find out how to pause a hold.

Yes! Each library offers WiFi, free of charge, for internet use on personal devices. The network name is "LibraryPublicWifi" and there is no password needed to connect.

Try our outdoor WiFi hotspots, now available at all Arapahoe Libraries.

Please be aware that Cookies and Javascript must be enabled to get past the splash screen. Ask a staff member or call 303-LIBRARY (303-542-7279) if you need assistance. For more information about using the internet at the library please review our Privacy Guidelines.

Yes! Faxing and document/photo scanning are offered at every library free of charge. Learn more here.

Children age 8 and up are welcome to visit the library on their own. Children under the age of 8 cannot be left without supervision in the library.

Some publishers do not offer eBooks to libraries or do not offer eBook versions of new titles to libraries. The same applies to eAudiobooks.

Let us help!

You can save information on a library computer during your session, but all information will be removed after your session ends. For more information review Computer Use Information.

Thank you for considering a donation to Arapahoe Libraries!

Find more information on how you can support the library.

Log in to your library account if you would like to change your PIN. Go to "My Settings." Under "Account Information" there is a link to change your account PIN.

Yes! Call please call 303-LIBRARY (303-542-7279) to get help with this.

You'll receive a notification by email or phone, depending on what you have selected. If you'd like to change your notification method, please call 303-LIBRARY (303-542-7279).

Find out how to sign up for text message notifications. 

Holds are held at your pickup location for seven days.

We’re unable to extend the amount of time an individual hold is held; this ensures everyone receives their holds in a timely manner.

You can find a link for "Hours & Locations" at the top of any webpage. Click on a library name to find weekly hours for that location.

You can reserve a pass up to 30 days in advance.

Adults and teens (grade 7 and up) are welcome to participate in the Arapahoe Libraries' volunteer program.

Reserve a space online or call 303-LIBRARY (303-542-7279) for help reserving a room.

Please review the Meeting Room Guidelines or Study Room Guidelines for more information. 

We are confident that our patrons will continue to return library items in a timely manner. There are also a few emails sent to gently remind our patrons to return items.

The change in the overdue fine policy was implemented to eliminate any barriers for our patrons to use our libraries and to access the wealth of materials and resources available. The elimination of overdue fines is another way to serve our community and encourage those who might not regularly use the library to stop by and experience what we have to offer.

Arapahoe Libraries provides programs that are of current interest and cover a broad spectrum of topics and points of view. Use this form to tell us about you and your program, event or class.

You can find a link for "Holidays & Closures" under "Info" at the bottom of any web page. This will show any upcoming closures.

Occasionally, we may need to close to make repairs to our facilities, because of power outages, or because of extreme weather. These closures will be added to the affected library page.

Sign up for text messaging service to receive closure announcements.

Yes! Library staff will sign and date a receipt. You, however, must determine the value of the donation.

We do not generally add donated items to the circulating collection due to the high cost of having staff evaluate, process and catalog donated materials. Patrons and authors can suggest titles to be purchased for the collection and suggestions are evaluated according to the same selection criteria as purchased material. Published authors wishing to donate their books, please read our library purchasing guidelines.

When attempting to login in to your library account, click on "Forgot my PIN" and follow the prompts. This will send an email to the address listed in your library account with instructions for resetting your PIN. You can also call 303-LIBRARY (303-542-7279) for assistance.

Yes. As long as you have the library card number, a staff member can assist you with getting text alerts for that account.