Improving Accessibility for Library Visitors with Audio Format Signage by RightHear

Library visitors can use the RightHear app for improved orientation at all Arapahoe Libraries locations


For people who are blind or have low vision orienting unfamiliar indoor spaces can be challenging. That’s why Arapahoe Libraries has teamed up with tech startup RightHear, opens a new window and the Blind Institute of Technology, opens a new window to make their libraries more accessible.

RightHear is installing tiny sensors in all Arapahoe libraries, targeting locations like entrances, restrooms and different points of interest. These sensors work with the RightHear smartphone app to give patrons real-time information for orienting themselves in the library. (For example, the app might say, “The information desk is located 10 paces ahead.”) These audio format signs, opens a new window, or e-signage, help users navigate the library with greater independence and comfort. The RightHear app, opens a new window is free to use and available in 26 languages.

Arapahoe Libraries will launch RightHear at all locations in July, coinciding with Disability Pride Month, opens a new window. “This is a great time to honor the history, experiences and achievements of the disability community and reflect on the work that lies ahead,” said Joseph Van, Arapahoe Libraries manager of IT infrastructure. “Arapahoe Libraries is committed to the ongoing process of enhancing accessibility and usability for all patrons."

Other recent measures include enhanced website accessibility and an expanded collection of assistive devices, including reading glasses and rolling walkers, for public use. For patrons unable to visit a library in person, Arapahoe Libraries also offers free home delivery and books by mail services, which are available to anyone in the library’s service area.

“Libraries are for everyone. We strive to make sure the library is welcoming and inclusive so that everyone can access its vital information, services and technology,” Van said.