Have questions about the new identification process for unemployment?
All unemployment applicants and recipients are now being asked to use the ID.me app to prove their identity. Once you apply for unemployment, you should receive an email from the unemployment office directing you to create an account through ID.me. You will need to start on the unemployment website or through the link in your unemployment email.
Instructions for this process can be found on the Colorado State Unemployment website, opens a new window, and here is a copy of the full resource guide, opens a new window for setting up your ID.me account.
Part of this process requires submitting a selfie on your personal smart phone. If you don’t have access to a smart phone or one of the required documents, you can call 303-536-5615 to talk to an unemployment benefits representative about setting an appointment with a ID.me representative, also called a trusted referee.
Need to know how to take a video selfie on ID.me? Here is a guide with instructions, opens a new window. If you made it through the process on ID.me and are preparing to meet with a trusted representative you can find what you need to bring here., opens a new window
To make an appointment with a librarian who can help you navigate the process and take pictures (accepted formats are JPG, PNG or TIFF) for the ID.me application, fill out this request form or call 303-542-7279 (303-LIBRARY).